Feedback Policy
Last updated: January 27, 2025
Effective date: January 27, 2025
Introduction
Lavatti Union values your feedback and is committed to continuously improving our educational services. This Feedback Policy outlines how we collect, process, and respond to feedback from students, instructors, and other stakeholders.
We encourage constructive feedback that helps us enhance our programs, teaching methods, and overall learning experience.
How to Submit Feedback
You can submit feedback through the following channels:
- Email: [email protected]
- Course evaluation forms provided at the end of each course
- Direct communication with instructors or program coordinators
- Student portal feedback section
What Feedback We Collect
We collect feedback related to:
- Course content and curriculum
- Teaching quality and instructor performance
- Learning platform and technical issues
- Student support services
- Overall program satisfaction
- Suggestions for improvement
How We Use Your Feedback
Your feedback helps us:
- Improve course content and teaching methods
- Enhance our learning platform and tools
- Train and develop our instructors
- Make informed decisions about program development
- Address technical issues and improve user experience
- Recognize and reward excellent teaching
Confidentiality
We respect your privacy and handle all feedback confidentially. Personal information in feedback is processed according to our Privacy Policy. Anonymous feedback is also accepted and valued.
Response to Feedback
While we may not respond to every individual feedback submission, we review all feedback regularly and use it to inform our continuous improvement efforts. Significant issues raised in feedback will be addressed promptly.